Shipping policy

Wholesale Shipping Policy

Please review the following shipping policies that apply specifically to wholesale orders:

Order Processing

  • Wholesale orders typically require additional handling and processing time. Please allow 3–5 business days for order processing.

  • During periods of high order volume, processing times may be extended.

Shipping Methods & Costs

  • Wholesale shipping costs are calculated based on the order size, weight, and destination.

  • Shipping charges will be communicated in the wholesale order confirmation.

  • If you have preferred carriers or specific shipping requirements, please notify us in advance; we will do our best to accommodate.

Delivery Times

  • Estimated delivery times vary based on shipping method and destination but typically range from 5 to 10 business days for domestic shipments.

  • International wholesale orders may take longer depending on customs and destination country.

Expedited Shipping

  • Expedited shipping may be available upon request and subject to additional fees.

  • Please note that expedited shipping does not shorten order processing times.

Order Changes & Shipping Address

  • Once a wholesale order has been processed and shipped, changes to shipping method or address cannot be made.

  • Please verify all shipping details before submitting your order.

Shipping Damage or Errors

  • Please inspect all shipments upon arrival.

  • Any shipping damages or errors must be reported within 10 business days of delivery.

  • For damaged or incorrect shipments, please contact your wholesale representative immediately to initiate a resolution.

International Orders

  • Wholesale international orders may be subject to customs fees, import duties, and taxes which are the responsibility of the recipient.

  • Delivery times may vary significantly due to customs processing.